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trouble viewing email attachments

ohioheff

May 30, 2007, 8:39 AM
I am sure there is probably a setting or something that I don't have set right, but I can't figure out where it would be. I've sent myself a couple of test email messages with attachments, one attaching a word doc, and the other attaching a picture. If I click on the attachment in the email, it doesn't do anything. If I go to the menu, there isn't any option to download the attachment or anything.

Am I missing a setting somewhere?????? SURELY you can at least view microsoft docs that are attached?

Thanks
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ohioheff

May 30, 2007, 12:10 PM
So I finally just called verizon for support, and what it comes down to is that if you are using the desktop redirector, you cannot send or receive attachments. Nice.

On a positive note, their support was great. They walked me through setting up service through the blackberry internet service and now I have no problem getting attachments. I can't believe that using the redirector won't allow you that function.
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