Motorola Droid
A few questions
I just picked up my Droid today and have some questions. Judging from the two employees in the Verizon store and three tiers on the phone, only to be transferred to Motorola with the last "tech support" and get a recording saying they were closed... you'd think this phone was just released an hour ago.
I'm hoping someone here has an answer or two, as nobody else I've asked has. BTW, coming off of BBs.
How do you insert a pause before your password to access your voicemail without having to key in the password? You know, you press and hold the #1, it calls your voicemail, there's a slight pause and your password is then automatically keyed. If I remember correctly, it was a couple ** on my BB.
Why doesn't the backlight go off when the ...
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I'm hoping someone here has an answer or two, as nobody else I've asked has. BTW, coming off of BBs.
How do you insert a pause before your password to access your voicemail without having to key in the password? You know, you press and hold the #1, it calls your voicemail, there's a slight pause and your password is then automatically keyed. If I remember correctly, it was a couple ** on my BB.
Why doesn't the backlight go off when the ...
(continues)
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To be fair, the phone was just released on friday, and there was VERY little time for us (reps) to train, and no live models for use to train on. Everything I know comes from spending pretty much all my free time in the past three days messing around with my (yet to be activated) device.
To add a pause, from the input screen (when you are adding/editing a new number), hit the *#( one of the options is Pause. Then enter your Password followed by the # key. There is also an option to put a "wait" in just like a blackberry.
About the back lite, mine actually goes off when charging. might be something in your settings.
the "bottom screen" I am assuming you mean the gray tab. That is your applications folder. All of your icons ar...
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To add a pause, from the input screen (when you are adding/editing a new number), hit the *#( one of the options is Pause. Then enter your Password followed by the # key. There is also an option to put a "wait" in just like a blackberry.
About the back lite, mine actually goes off when charging. might be something in your settings.
the "bottom screen" I am assuming you mean the gray tab. That is your applications folder. All of your icons ar...
(continues)
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Thank you for you replies, Menno.
I guess I expected the store's employees to have been given some kind of tutorial on the basic features. It gets frustrating. And even moreso when playing phone tag through the tiers of TS.
Anyway, I tried the *# my password # (no spaces). No go. It calls voicemail, yet it never enters my password. I think maybe it's rattling off the numbers at the end of the dial, but it's pretty fast and hard to tell.
Also, I just noticed that I can only call voicemail by pressing and holding the #1. I cannot call voicemail from tapping it while in my contacts. It immediately beeps and says contact has been lost. Then goes to my call log. Maybe it's the phone?
I can only find one setting for backlight and it's se...
(continues)
I guess I expected the store's employees to have been given some kind of tutorial on the basic features. It gets frustrating. And even moreso when playing phone tag through the tiers of TS.
Anyway, I tried the *# my password # (no spaces). No go. It calls voicemail, yet it never enters my password. I think maybe it's rattling off the numbers at the end of the dial, but it's pretty fast and hard to tell.
Also, I just noticed that I can only call voicemail by pressing and holding the #1. I cannot call voicemail from tapping it while in my contacts. It immediately beeps and says contact has been lost. Then goes to my call log. Maybe it's the phone?
I can only find one setting for backlight and it's se...
(continues)
...
Anyway, I tried the *# my password # (no spaces).
On my dialer phonepad, in the lower left hand corner it has a "*#(" key. I press that and in the second row, 2nd from the left it says "Pause". That's what I used to put a pause in my contact phone number to input my password and it seems to work fine as long as I only use 1 or 2 pauses. I first started with 4 or 5 pauses and that was too many.
And, on basic features, I found it useful to download the Droid User Guide which didn't come in the box but I found it here: http://www.motorola.com/support/droid in the upper righthand corner of that page.
My Verizon guy told me he had a tutorial he took online on how to use the phone but that I wouldn't be able to access it. Maybe Veriz...
(continues)
On my dialer phonepad, in the lower left hand corner it has a "*#(" key. I press that and in the second row, 2nd from the left it says "Pause". That's what I used to put a pause in my contact phone number to input my password and it seems to work fine as long as I only use 1 or 2 pauses. I first started with 4 or 5 pauses and that was too many.
And, on basic features, I found it useful to download the Droid User Guide which didn't come in the box but I found it here: http://www.motorola.com/support/droid in the upper righthand corner of that page.
My Verizon guy told me he had a tutorial he took online on how to use the phone but that I wouldn't be able to access it. Maybe Veriz...
(continues)
...
Thanks. I'll see if I can figure that out on my own. I just spent 2 hours and 10 minutes on the phone with motorola's android dept, getting disconnected once, calling back and getting the same person (arghhh), then she just disconnected me again when escalating my call.
What I got from her is;
The voice dialer doesn't work. (no kidding). Nor does it talk back like a BB. So you always have to reference the screen and use the buttons for what it asks. Kinda defeats the purpose of voice activated dialing if you ask me.
Also, no idea why my backlight stays lit when the phone is charging.
And she had me going all over this phone and couldn't put a pause in for my voicemail...
Hopefully I'll get some resolve today. Otherwise I may go ...
(continues)
What I got from her is;
The voice dialer doesn't work. (no kidding). Nor does it talk back like a BB. So you always have to reference the screen and use the buttons for what it asks. Kinda defeats the purpose of voice activated dialing if you ask me.
Also, no idea why my backlight stays lit when the phone is charging.
And she had me going all over this phone and couldn't put a pause in for my voicemail...
Hopefully I'll get some resolve today. Otherwise I may go ...
(continues)
...
Just sayin'... I got the pause in! Yay me and you guys!
Now the real question is, why wouldn't motorola's android dept know how to do this?
I'm back on the phone on hold again regardless, just to make sure the voice dialing either does or does not work from another rep.
Now the real question is, why wouldn't motorola's android dept know how to do this?
I'm back on the phone on hold again regardless, just to make sure the voice dialing either does or does not work from another rep.
...
pacanis,
I had the HTC Eris (coming from BB Storm1), and that has the same voice dialing system as the Droid. It does not do the voice dialing like the BB. I spent an hour in the store yesterday (Sunday) with three different reps and one technician, and they finally figured out what I had been telling them. I hated that because I really liked the Eris (form factor). Another problem with the Eris is the battery. Could not go a whole day before it went yellow (from 0800 to 1530). That was the final dealbreaker for me. I returned it and went back to my old reliable (actually new now) Storm2.
Good Luck...
I had the HTC Eris (coming from BB Storm1), and that has the same voice dialing system as the Droid. It does not do the voice dialing like the BB. I spent an hour in the store yesterday (Sunday) with three different reps and one technician, and they finally figured out what I had been telling them. I hated that because I really liked the Eris (form factor). Another problem with the Eris is the battery. Could not go a whole day before it went yellow (from 0800 to 1530). That was the final dealbreaker for me. I returned it and went back to my old reliable (actually new now) Storm2.
Good Luck...
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Thanks for the reply, jwhite.
While on the phone with android's second tier, I actually got the phone to dial someone... once... At his suggestion I used voice search rather than dialer.
And he did locate the feature/setting where the phone talks back to you, letting you know where it's at, but unfortunately it talks when you do everything, not just use the voice commands.
Dare I say I need an app for that (lol).
While on the phone with android's second tier, I actually got the phone to dial someone... once... At his suggestion I used voice search rather than dialer.
And he did locate the feature/setting where the phone talks back to you, letting you know where it's at, but unfortunately it talks when you do everything, not just use the voice commands.
Dare I say I need an app for that (lol).
...
