LG VX-8000

hi, my friend has the lg vx8000 and recently its quit letting her download ringtones. she had about 20 and the memory said that it was full yet 3% was used. she deleted over 5 songs and alot of pictures and it still said full. so she took it too the store and they replaced it since i was under the 1 year warranty. low and behold, the 2nd time the phone only let her download about 14 songs, even after she deleted the preset ringtones and had no pictures. she took it back and they did a "firmware" repair and gave it back to her "fixed". not even out of the parking lot and nothing on the phone is different, still error messages but this time 7% is full. she takes it back and gets another one and we fear that shes going to have the same p...
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