LG VX-6100
Firmware crashed my phone
Well I made sure that the Verizon store near me had the update and they did. So I went in and dropped my phone off. The tech rep said that it take up to an hour depending on how many downloads I have on my phone.
So I come back in an hour and they said, "Well we have good new and bad news." Im like okay tell me the bad news. And they said "Well during the middle of the software update it failed. Thus erasing all the memory on your phone." WHAT! All my pictures, downloads, addresses, calender events, phone numbers, wallpapers, and ring tones are all erased. I couldnt believe what I was hearing. They said that there was nothing that they can do for me, aboslutely nothing at that moment. So I was thinking to myself what could POSSIBLY ...
(continues)
So I come back in an hour and they said, "Well we have good new and bad news." Im like okay tell me the bad news. And they said "Well during the middle of the software update it failed. Thus erasing all the memory on your phone." WHAT! All my pictures, downloads, addresses, calender events, phone numbers, wallpapers, and ring tones are all erased. I couldnt believe what I was hearing. They said that there was nothing that they can do for me, aboslutely nothing at that moment. So I was thinking to myself what could POSSIBLY ...
(continues)
...
🤠🤠👿 😈
Two weeks ago I tried to get my software updated and mine crashed as well.
Since then:
1st replacement did not display anything on the greyscale outside screen. Power cycle fixed it, but no, it kept happening.
2nd replacement would not charge the battery, replaced phone and battery for issue.
3rd replacement would not charge the battery either. Replaced AC Adapter and am going to VZW store during lunch to get the phone and battery replaced as well.
so i'm working on getting my 4th replacement on this phone in 2 weeks and a day.
How ridiculous is this? Should I be entitled to a NEW exchange yet?
--Codey
Two weeks ago I tried to get my software updated and mine crashed as well.
Since then:
1st replacement did not display anything on the greyscale outside screen. Power cycle fixed it, but no, it kept happening.
2nd replacement would not charge the battery, replaced phone and battery for issue.
3rd replacement would not charge the battery either. Replaced AC Adapter and am going to VZW store during lunch to get the phone and battery replaced as well.
so i'm working on getting my 4th replacement on this phone in 2 weeks and a day.
How ridiculous is this? Should I be entitled to a NEW exchange yet?
--Codey
...
