Nokia 6682 / 6681

I just reset this Nokia 6682 to factory on purpose. It has been fine for a day, but now I cannot get the main menu to open. When you press and hold the main screen fades a little and I get a little gray box at the top of the screen that says "telephone." When I click on it it just returns to the main screen. I cannot get the main menu to pop up at all....I don't get it!!! Please help! I have googled and googled but gotten nothing. Thanks!!!