HTC TyTN / 8525 / JasJam (Hermes)
Suggestions when updating the ROM
To avoid any possible conflicts with hardware and software, try doing these steps.
1. Always backup critical data first
2. Remove any hardware from the device including any flash memory cards. I often even remove my SIM card. Restart phone if necessary.
3. Perform a HARD RESET to get the phone back to factory state. All phones vary on how this is done. Look in your manual or online for your model.
4. Make sure the phone is clear of all messages and at the ready.
5. Connect via USB to Activesync. DO NOT allow it to set up a profile....
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this is for a customer help quickly is appreciated