HTC TyTN / 8525 / JasJam (Hermes)
at&t rep trying to convince me phone has water damage...
ever since i told her the sticker was white though slightly pink if you look closely. now she said that i could do an exchange but if the sticker wasn't white enough i'd get charged some absurd ammount. how reliable are these stickers anyway, and if it's pinkish tint i maybe should not have mentioned is an actual indication of exposure to water and not just that there is some pink pigment in there somewhere, cuz really, now that i inspect it, the pinkishness has a poke-a-dot pattern as if if it was made that way rather than it got wet and washed itself over with it's pink pigment.
anyone have experience/knowledge on this issue? to me this doesn't look like water damage.
here's the dilemma: a customer's phone is within warranty a...
(continues)
anyone have experience/knowledge on this issue? to me this doesn't look like water damage.
here's the dilemma: a customer's phone is within warranty a...
(continues)
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so please, people with this phone, please report your comparisons of this sticker under the sim card to mine. is it completely chalk white or can you detect a faint pink poke-a-dot pattern? thanks
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juntjoo said:...
Ever since I told her the sticker was white, though slightly pink if you look closely, now she said that I could do an exchange but if the sticker wasn't white enough, I'd get charged some absurd amount. How reliable are these stickers anyway? And if it's pinkish tint, I maybe should not have mentioned is an actual indication of exposure to water and not just that there is some pink pigment in there somewhere. Cause really, now that I inspect it, the pinkishness has a polka dot pattern as if if it was made tha,t way rather than it got wet and washed itself over with it's pink pigment.
Anyone have experience/knowledge on this issue? To me, this doesn't look like water damage.
Here's the dilemna: a cu
(continues)
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my replacement's sticker looks exactly the same. white with a pinkish tint from a poke-a-dot pattern in the background
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If you've had the replacement less than 30 days, call at&t immediately so they can log it as a damaged shipment, and you won't get charged.
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