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BlackBerry Service Earns Another Black Eye with Outage

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Sep 21, 2012, 7:10 AM by Eric M. Zeman

Research In Motion confirmed today that its BlackBerry email service is down for some customers. "Some users in Europe, Middle East and Africa are experiencing issues with their BlackBerry service," the company said in a statement. "All relevant support teams are working to resolve the issue. We apologize to any customers who may be affected." RIM didn't offer an explanation for the outage. The problem occurred almost exactly a year after RIM's entire BlackBerry service crashed for several days. RIM took measures after the 2011 crash to improve its network infrastructure. RIM didn't indicate how long it will take to restore service today.

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